Urban Leather Store adopts a policy which allows customer to return product in 30 days except customized orders. This policy ensures a satisfactory shopping experience for customers and trouble-free online shopping. Urban Leather Store return the money back to customers through same sources which it was received.

Product eligible for refund must be in original condition with all the labels and tags attached.

In case buyer wants to replace the size or design, we follow a very convenient and easy process of replacement.